SERVICES

Our Premium Initial Setup Package is designed to provide a personalized and comprehensive onboarding experience with one of our dedicated Customer Success Managers. We'll help you navigate OctopusPro, tailor your account settings, and optimize your business processes. Experience a Customized Video Chat Session Choose your preferred platform – Google Meet, Skype, or Zoom – for a video chat session with your Customer Success Manager. During this interactive session, we'll ask you to share your screen, allowing us to guide you more effectively through the application. Our Premium Initial Setup Package includes 4 hours of focused consulting time, ensuring we address your unique needs and requirements. Phone Session Alternative If a video chat session isn't feasible, we can still conduct the setup session via phone. However, please note that our ability to walk you through specific functionalities may be limited in this format. Maximize Your OctopusPro Experience Invest in our Premium Initial Setup Package and unlock the full potential of OctopusPro for your business. Our expert guidance ensures a seamless, efficient setup process tailored to your needs, allowing you to make the most of our platform's powerful features. Don't miss this opportunity – book your Premium Initial Setup Package today!  

This package gives you all the support you need to further customize and modify your OctopusPro account and also to train yourself and your staff around the various functionalities of the service. We offer bundles of 2, 5, 10, 15, 20, and 25 hours. Please select the amount of hours when you book this package. Hours can be used as you prefer and they don't expire.Your friendly Customer Success Manager will get in touch with you to schedule individual times with you to make the most use of this package. We recommend sessions of 1-3 hours at a time via Google Meet, but it is up to you how you want to use this package.

You're all set up already, but there are a few things you want to change? Maybe set up extra services or refine what you offer your customers by adding custom fields? Or you simply want to get yourself or a new team member up to speed on Octopuspro's comprehensive functionalities? Then this package is for you. We offer 1, 2, or 3 hour packages from one of our friendly Customer Success Managers to help you make changes to your settings or provide in depth training. You tell us what you need and we'll get it done. This package should not be used for technical email support (which is provided free of charge 24/7).

No time to set up your business details, services, and fieldworkers in OctopusPro - or simply want to spend your time with customers instead? We're here to help.One of our friendly Customer Success Managers will go through a comprehensive set of questions with you to understand your business and the services you offer. We will then help you configure your account and train you so you can use all the best features and make changes yourself. If you need to ask questions, see how features work, get some of the account configuration done by our staff or communicate via video call with screen sharing, then this is the package for you. This package allows you to fast track your learning and remains the preferred method by many new customers.This package includes ten (10) hours worth of consulting time and is extendable based on your requirements.

Embark on a seamless journey with our 30-60 minute personalized onboarding and setup assistance - absolutely free! This tailored session aims to address any questions you may have while guiding you through the account setup process. To make the most of our session together, we encourage you to explore our resources beforehand: Watch our engaging product tour/demo video to familiarize yourself with our system's latest features and updates. Browse our fieldworker video user guide playlist for an in-depth look at how fieldworkers utilize the app daily. Visit our Frequently Asked Questions for quick answers to common queries. Dive deeper into OctopusPro with our informative YouTube channel, offering a wealth of video content.

Take your customer acquisition to the next level with OctopusPro's Lead Capture Form Implementation Service. Our team of experts will seamlessly integrate the OctopusPro Lead Capture Form on your website, enabling you to capture leads, manage customer communication, and drive conversions with ease. Our service is comprehensive and tailored to your specific needs. It includes the following: Setup and Configuration: We will install and configure the OctopusPro Lead Capture Form plugin on your website, ensuring optimal functionality and performance. Customization: We will customize the Lead Capture Form to match your branding and specific business needs, providing a consistent and engaging experience for your customers. Testing and Validation: We will thoroughly test the form on various devices and browsers to ensure its responsiveness and compatibility. Training: We will provide a detailed training session to your team on how to manage and maximize the use of the OctopusPro Lead Capture Form. Support and Maintenance: We offer ongoing support and maintenance to ensure your Lead Capture Form is always running smoothly and updated with the latest features and improvements. By utilizing our service, you can save time and focus more on your business while our experts handle the technical aspects. Let us help you transform your website into a lead-generating powerhouse with the OctopusPro Lead Capture Form Implementation Service.